Question 1

I’ve never played tennis before. Can I practice with the ball machine?

Accepted Answer

Yes, you can. However, we recommend combining tennis lessons with ball machine practice to help you better start and improve your skills.

Question 2

I don’t know how to operate the ball machine. Can I still play?

Accepted Answer

Absolutely. Our staff at the venue will assist you with using the ball machine.

Question 3

If I purchase a self-practice plan for the ball machine, will a coach guide me during practice?

Accepted Answer

We have on-site coaches who can provide necessary guidance.

Question 4

Does guidance from on-site coaches require additional fees?

Accepted Answer

On-site coaches offer brief technical guidance free of charge. If you wish to learn systematically and in detail, you can purchase our coaching courses.

Question 5

How is the fee charged for multiple people sharing the ball machine?

Accepted Answer

If multiple people share one machine, it is charged as one session. If each person uses a separate machine, the fee is based on the number of machines used.
Example: If two people share one machine for one hour, it deducts 1 session. If two people each use one machine for one hour, it deducts 2 sessions.

Note: Sharing a session is only available for Platinum and Diamond members. Other membership options are for individual use only.