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FAQ

  • How is the fee charged for multiple people sharing the ball machine?
    If multiple people share one machine, it is charged as one session. If each person uses a separate machine, the fee is based on the number of machines used. Example: If two people share one machine for one hour, it deducts 1 session. If two people each use one machine for one hour, it deducts 2 sessions. Note: Sharing a session is only available for Platinum and Diamond members. Other membership options are for individual use only.
  • Does guidance from on-site coaches require additional fees?
    On-site coaches offer brief technical guidance free of charge. If you wish to learn systematically and in detail, you can purchase our coaching courses.
  • I’ve never played tennis before. Can I practice with the ball machine?
    Yes, you can. However, we recommend combining tennis lessons with ball machine practice to help you better start and improve your skills.
  • If I purchase a self-practice plan for the ball machine, will a coach guide me during practice?
    We have on-site coaches who can provide necessary guidance.
  • I don’t know how to operate the ball machine. Can I still play?
    Absolutely. Our staff at the venue will assist you with using the ball machine.
  • Why do FAQs matter?
    FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
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